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Privacy Policy

EFFECTIVE DATE: 01/08/2017

What we collect

The online store of MAUZAN, which can be accessed via the site www.mauzan.com is dedicated to electronic sales and is managed by MAUZAN.

With this privacy policy, you will be subject to the Privacy Statement in force at all times, and you should review that text in order to check that you are in agreement with it. The provision of your data is voluntary, however, please note that if you do not provide us with the required personal data, we may not be able to provide the information, products or services you need or process your request.
The Privacy Policy is applicable exclusively to the Site, and not to other websites that may be viewed by users via links present on the Site.

When users visit and view the Site, MAUZAN do not generally collect personal data from them, with the exception of "browsing data". The technological platform through which the Site is made available to users automatically records some browsing data (the transmission of which is implicit in the use of internet communication protocols), such as the name of the internet access provider, the site of origin, pages visited, date and duration of the visit, etc. Such information allows users to access the Site and use certain services, and may be aggregated and used anonymously for statistical purposes and to verify that the Site is functioning properly.

The information we gather from customers enables us to personalize and improve our services, and to allow our users to set up a user account and make purchases via the Website. We collect the following types of information from our customers.

MAUZAN keeps track of your information to offer you the best possible shopping experience. When you register (log in), you supply your email address and a password. This allows us to access to your account every time you visit our Website. Before completing your first purchase, we also ask you for your name, phone number, email, billing and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order. This information may be disclosed to specific members of our staff and to selected third parties (such as our payment processor and shipping provider) involved in the completion of your transaction and delivery of your order. We may also need your email address or phone number to contact you if we have questions about your order. We may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to MAUZAN members who have chosen to receive them or who have made a purchase on our website. At any time, you can notify us or you can unsubscribe receiving our email services. In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for some information regarding your personal preferences and demographics to help us better meet your needs.

*www.mauzan.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE".

COOKIES

A cookie is a small text file that a website places in your computer, telephone or any other device, with information on your navigation in that website. The cookies are necessary to facilitate navigation and to make it friendlier and they do not damage your computer.

The cookies are an essential part of how our website functions. The principal objectives of our cookies are to improve your navigational experience. For example, the cookies help us to identify you (if you are registered in our website), to remember your preferences (language, country, etc.) during the navigation and in future visits, to manage the shopping bag, to allow you to carry out online purchases, etc.
In an effort to make our Website as effective and enjoyable as possible, the computer that operates it collects certain information each time you visit. We store these statistics in server logs. Once again, these statistics do not identify you personally, but provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user. This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user's computer), the type of browser (Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), how long the user accessed our Website in any given session, and the date and time of access. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used. The information collected in the cookies also allows us to improve the website, by means of estimates on the numbers and patterns of use, the adaptation of the website to the users' individual interests, the improved speed of the searches, etc.
We do not store sensitive information of personal identification such as your address, password, credit card data, etc. in the cookies that we use. Neither do we use the cookies to guide advertising to our users according to your navigation nor for other advertising aims, not ours or of third parties.

The information stored in the cookies of our website is used exclusively by us, with the exception of that of Google Analytics, which are used and managed by Google and by us for statistical aims, and the Payment Operation Analysis cookie, which is generated exclusively when a purchase is made, and it is analyzed by an external company with the objective of offering sufficient guarantees on the payment operations performed.

SAFETY & Security Procedures

MAUZAN takes necessary measures to provide the safety and protection of personal data from the unsanctioned access, disclosure, unintended or illegal deletion, unintended loss, change, and all other kinds of illegal personal data processing, in accordance with the present Privacy Policy. Nevertheless, MAUZAN cannot guarantee that the undertaken on www.mauzan.com, data and information transfer on protection safety measures exclude any risk of unsanctioned access or data loss. To minimize the possible risks, it is recommended to the user of www.mauzan.com to install an additional safety software in your computer for the protection of data transfer and receipt through the Internet (for example, actual anti-virus system), and to ensure that your Internet provider has undertaken the sufficient measures to provide the safe data transfer through the Internet (for example, has used firewalls and filters for the spam protection). On www.mauzan.com every order is made with the best safety measures due to the most modern process code system (SSL).

CHANGE AND MODIFICATION OF THE PRIVACY POLICY

MAUZAN has a right to change, update fully or partially the Privacy Policy of www.mauzan.com concerning the changes of the laws and regulations related to personal data protection and the protection of rights of the user of www.mauzan.com. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
You acknowledge that this Privacy Policy is part of the Terms of Use and you unconditionally agree that using this Website signifies your assent to MAUZAN Privacy Policy. Your visit and any dispute over privacy are subject to this policy and our Terms of Use, including limitations on damages.

MAUZAN recommend the user regularly look through this section of the website to follow the publication of the last updated version of the Privacy Policy of MAUZAN.

Questions And Concerns

If you have any questions or additional information regarding Privacy Policy is required, please send us an email to e-assist@mauzan.com and we will make every effort to resolve your concerns.

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