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We are currently delivering only to GCC countries and offer different shipping options to meet your needs.

During Sales Promotion period, deliveries may take 3 or 5 working days longer than usual.

1. Shipping Methods and Costs

To offer you the best service and ensure fast deliveries we ship with FedEx. Shipping rates vary based upon shipment type, destination (please see the details) and your rate will be automatically calculated at checkout.

We aim to dispatch all orders within 10 working days. Estimated delivery times are to be used only as a reference and will commence from the shipping date; we are not responsible for any delays caused by destination customs clearance processes.

Important Delivery Information

We recommend that you consider the following information:

  • All orders require a signature upon receipt.
  • We are unable to redirect orders once items have been shipped, so please ensure there is someone who can sign for your order at the specified shipping address.

 2. Free Shipping

From time to time, we run free shipping promotions which will be notified by email. Please note that free shipping promotions will be applied to your order at checkout.

In the event that you need to return an item that you bought during a free shipping promotion, we will not consider the outbound shipping costs (since this was free) and you will be charged a return shipping fee as usual.

3. Guest Check Out

If you would like to purchase our products without any registration process, you can proceed as a Guest and can do the purchase by providing the proper communication and billing details.

4. First Time Orders

For your security, if it is the first time you place an order please register your account with accurate details to avoid delays in processing the order. Please also make sure to enter your contacts accurately, so we can communicate with you if we need to.

5. Insurance

We insure each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.

6. Tracking your Shipment

Mauzan will send you the tracking no. by email once your order has been dispatched.

7. Taxes and Duties

Pricing and delivery costs are displayed while browsing our site.

Taxes and Duties will be applied as per the custom duty regulations of the destination Country.

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