Job Description:

 Job ID

 MZN-1001-0523

 Job title

 Cashier

 Department

 Sales

 Reporting to

 Branch Supervisor / Sales Manager

 Management Level

 Junior - Management Level


Job Purpose:

As a cashier, you are responsible to provide a high-quality service experience, in a professional and efficient manner, to all guests with the goal of maximizing customer satisfaction.

Duties and responsibilities:

  • Responsible to maintain daily accounts and reconciliation of the daily transactions.
  • Responsible to manage all the cash and credit card transactions.
  • To ensure tallying of cash at the start and end of the day.
  • Maintaining detailed records of orders, collected cash and daily sales report.
  • Provide efficient, prompt, trouble-free and courteous service to all customers.
  • Establish good customer relations and resolve minor quest complaints.
  • Be receptive to customer feedback and suggestions as well as recommend to management ways to improve service.
  • Promote additional sales by taking opportunities to up-sell, in a manner that is professional and courteous.
  • Follow the brand SOPs and guidelines at all times.
  • Ensure that the highest standards of hygiene, dress, appearance, body language and conduct are maintained.
  • Responsible for all incoming calls to answer immediately and politely.
  • Monitor the mobile log and the key log if all staff has submitted the shop key and their phones
  • Cash count all the cash available on the safe and take the float with the witness.
  • Closing the register with the standard procedure
  • Dar should be completed before leaving the store
  • Perform other related duties as assigned by the Senior Management.

       This Job Position is Closed